Stewardship Delegation

Delegation is effectiveness

Focus on results instead of methods
Trust is the highest form of human motivation

Requires mutual understanding of 5 things:

Desired results

• What needs to be accomplished
• What will it look like
• When will it be done

Guidelines

• Point out what not to do (failure paths) instead of what to do
• Keep restrictions as little as possible

Resources

• Person can draw on these to accomplish result
• Examples:
  • Human
  • Financial
  • Technical
  • Organisational

Accountability

• Standards of performance (criteria) used for evaluation
• Dates/times of evaluation

Consequences

• What will happen after evaluation (both good and bad)
• Types of consequences:
  • Financial
  • Psychic (recognition, respect)
  • Oppurtunity (training, development, perks)
  • Responsibility (scope, authority)
  • Natural

Adapting to different kinds of persons

Immature

• Fewer desired results
• More guidelines
• Identify more resources
• Conduct more frequent accountability interviews
• More immediate consequences

Mature

• More challenging desired results
• Fewer guidelines
• Less frequent accountability
• Less measurable but more discernable criteria