Five Dimensions of Win/Win

1. Character

3 essential character traits:

Integrity

Values
Know what constitutes a Win
Keeping commitments

Emotional maturity

The ability to express one's own feelings and convictions balanced with consideration for the thoughts and feelings of others

Needs courage and consideration

Abundance mentality

There is plenty for everbody (recognition, profits, decision making)

Compared with: Scarcity mentality

• Unhappy with the success of others
• Always comparing/competing

2. Relationships

Dealing with Win/Lose is the real challenge of Win/Win
Emotional Bank Account is key
Be genuine

3. Performance Agreements

Supervision ❌, self-supervision and partnership ✅
Let people evaluate themselves than to evaluate them
See Stewardship Delegation

4. Systems

Systems in an organisation must support Win/Win (eg. reward, training, planning, communication system)
Cooperation
Compete against standards, not people

5. Process

Focus on interests, not positions

1. See problem from other point of view
2. Identify key issues and concerns
3. Determine what results constitute a fully acceptable solution
4. Identify possible new options